At Sweet Heaven Gourmet, we take great pride in our products. We want all of our customers to be happy with their purchases. Since all of our baked products are made from scratch by real people, sometimes mistakes can happen. If we caused a problem with your order, we will do all we can to fix it. We will do all that we can to make you a happy customer.
If there is any problem with your Sweet Heaven Gourmet product with a delivery, please call us as soon as possible. We must be notified of any delivery issues upon the delivery date. No refunds or exchanges on any item(s) and/or orders. All sales are final!!!!